Widerrufsrecht
Return & Refund Policy
We want every customer to feel comfortable with their purchase. When an item does not meet your expectations, please contact us before returning the product.
Return Window
Return requests should generally be submitted within 30 days after delivery.
Products should be unused and remain in their original condition. Please retain the packaging, accessories, and other included parts whenever possible.
Return Request
To start a return request, please email:
Please provide your order number, the item you wish to return, and the reason for your request.
Do not send the product back until you receive return instructions from our team.
Refunds
After receiving the returned item, we may inspect its condition.
If the return is approved, the refund will normally be sent using the original payment method. The time needed for the refund to appear may vary depending on your bank or payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, incomplete, or different from what you ordered, please contact us as soon as possible. We may request photos or other information to assess the situation.
Return Shipping
If the return is not related to a defective product, delivery damage, or an error in fulfillment, applicable return shipping costs may be the responsibility of the customer.
Email: hugisundermanfk316@gmail.com